TERMS & CONDITIONS
A Carpy Connection
Terms & Conditions
This website is operated by A Carpy Connection. Throughout the site, the terms “we”, “us” and “our” refer to A Carpy Connection. A Carpy Connection offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. The term ‘you’ refers to the user or viewer of our website.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site.
We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
We reserve the right to refuse service to anyone for any reason at any time.
Prices for our products are subject to change without notice.We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to the design, layout, look, appearance and graphics. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Loyalty Points Expiration Terms and Conditions
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General Terms
By participating in the A Carpy Connection Loyalty Program, members earn points that can be redeemed for rewards, discounts, or special offers. Points are subject to expiration according to the following terms and conditions. -
Points Expiration Policy
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Loyalty points earned in the A Carpy Connection Loyalty Program will expire after 3 months from the date they were earned.
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Points will expire on a 3 monthly basis from date of acquisition unless otherwise stated or extended by a special promotion.
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If you have any loyalty points in your account, please make sure to use them within the time frame set out in the terms and conditions for this promotion. Any points not redeemed by 31st December 2024 will be removed and can no longer be used. Additionally, as of 1st October 2024, loyalty points will no longer be earned on any orders placed through our website.
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Inactive Accounts
If a member’s account remains inactive (no purchases or redemptions) for a continuous period of 3 months, all accumulated points in the account will expire, regardless of the initial earn date. -
Notification of Expiry
Members will be notified via email, or account notification at least 14 days before their points are set to expire. It is the responsibility of the member to keep their contact details up to date to receive these notifications. -
Redemption Before Expiry
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Points must be redeemed before the expiration date. Once points expire, they cannot be reactivated or reinstated.
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Points can be redeemed online only as per the A Carpy Connection Loyalty Program guidelines.
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Account Termination or Program Changes
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A Carpy Connection reserves the right to terminate any member’s account if misuse of the Loyalty Program is detected, leading to forfeiture of all accumulated points.
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A Carpy Connection reserves the right to modify or terminate the Loyalty Program, including changing the points expiration period, at any time. Any changes will be communicated through the program’s official channels.
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Non-Transferable
Points are non-transferable and cannot be redeemed for cash or any other services. -
Sale Events
Loyalty points can not be earned on purchases during sale events.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Questions about the Terms of Service should be sent to us at info@acarpyconnection.co.uk.
PRIVACY & SAFETY
A Carpy Connection
Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.acarpyconnection.co.uk (the “Site”).
A Carpy Connection is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
A Carpy Connection may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What information we collect
We may collect the following information:
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Name and payment details
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Contact information including email address
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Demographic information such as postcode, preferences and interests
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Other information relevant to customer surveys and/or offers
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IP address
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Information about your device/browser
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
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To process your order and obtain payment
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Internal record keeping
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We may use the information to improve our products and services
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From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, mail (if you have given permission by subscribing). We may use the information to customise the website according to your interests.
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Analytical purposes
Disclosure of your personal information to third parties
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We only share your the personal information your have provided to us to the extent necessary to run our business/website/fulfil contracts or orders.
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When required to do so by law
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Embedded content from other websites
Pages on this site may include embedded content (e.g. videos, images, articles etc). Embedded content from other websites behaves in the exact same ay as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Data aggregation, analytics and profile creation
We may analyse your browsing behaviour to draw inferences and create profiles about your personal preferences and behaviours. We may then use such information for the purposes described below;
Behavioural advertising and cross platform targeting
(a) Served by us
We may use your information (including profile data) to serve you with advertising, which is relevant to you, on our websites and the websites of third parties.
(b) Served by third parties on our websites
Advertisers or other third parties using our website may also engage in behavioural advertising and use cookies and web beacons in the manner described above. We do not control these advertisers or other parties' use of cookies or web beacons or what they do with the information they collect.
(c) Served by third parties on third party websites
We may provide your personal information (including profile data) to third parties who may then use it in combination with personal information that they have collected from you to serve you with relevant advertising on third party websites.
Controlling your personal information
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 2018.
If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us as soon as possible. We will promptly correct any information found to be incorrect.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL